1. What we sell

SweetBonb sells digital in-app benefits only: Premium membership (time-limited access to premium features) and instant contact credits (consumable in-app currency for contacting other members).

We do not sell physical goods, gift cards, or cash-equivalent products.

2. No refunds after delivery

All digital purchases are non-refundable once the benefit has been delivered to your account.

Premium membership begins immediately after successful payment. Contact credits are added to your balance immediately after successful payment.

Partial refunds, prorated refunds, and refunds for unused time or unused credits are not offered except where required by applicable law.

3. USDT (TON) wallet payments

Send USDT on the TON network only to the address shown at checkout. Use the exact amount displayed — it includes a unique identifier for your order.

Blockchain transactions are irreversible once confirmed. Wrong network or amount may delay or prevent delivery.

4. Billing errors & unauthorized charges

If you were charged incorrectly or believe a charge is unauthorized, contact [email protected] within 14 days with your account email and receipt details.

We will investigate and, if we confirm an error on our side, issue a refund to the original payment method.

Please contact us before filing a chargeback so we can resolve the issue promptly.

5. Account deletion

Deleting your account does not entitle you to a refund for any unused Premium time or contact credits.

Account deletion is described in Settings and does not reverse completed purchases.

6. Contact

Billing questions: [email protected]

Business: SweetBonb — online dating and social matching platform for adults 18+.